Shipping and Returns


šŸ“® U.S. Shipping

  • šŸššĀ Free shippingĀ on all U.S. orders overĀ $100
  • šŸ“¦ Most orders ship withinĀ 1ā€“2 business days
  • ā±ļø Delivery usually takesĀ 3ā€“7 business days
  • āœ‰ļø Shipped viaĀ USPSĀ (First Class, Priority, or Express)
  • šŸ’ø Shipping typically under $5 unless oversized

šŸŒ International Shipping

  • šŸŒ We ship worldwide viaĀ USPS Airmail
  • šŸš€ Upgrades available:Ā Global PriorityĀ orĀ Global Express
  • šŸ“¦ Orders usually ship withinĀ 2ā€“3 business days
  • šŸ•’Ā Europe:Ā ~18ā€“20 business days |Ā Other regions:Ā ~20ā€“30

āš ļø Packages over 1 lb may incur extra fees ā€” weā€™ll contact you first. Customs delays may occur. Buyer is responsible for import duties and regulations.

šŸ” Returns & Exchanges

  • āœ… Return withinĀ 60 daysĀ for a refund (minus shipping)
  • šŸ”„ After 60 days, we offerĀ store credit or exchange
  • šŸ›ļøĀ Etsy purchases:Ā return withinĀ 30 days

Refunds are typically processed withinĀ 2ā€“4 weeksĀ of receiving your return. PleaseĀ email usĀ before sending anything back.

šŸ§µ Mala Restringing & Repairs

Every mala wears with time. We offer restringing and light repairs for malas bought at Mandala Tibetan Store.

āœ‹ Please reach out first ā€” we may be able to assist, guide, or provide materials.
šŸ§˜ā™‚ļø If your mala wore out too early, let us know ā€” weā€™re happy to help.

šŸ“¬ Contact Us

  • šŸ“§Ā Email:Ā mandalanyc@gmail.com
  • šŸ“žĀ Phone:Ā (718) 302-0005
  • šŸ Ā Address:Ā 132 N 5th St, Brooklyn, NY 11249